Original topic:

S20 FE 5g - Screen blinking and Message app opens by itself

(Topic created on: 12-20-2021 10:02 AM)
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CoolAnku
Active Level 4
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Tech Talk
Hi, from yesterday i am facing a serious issue, System's message app opens by itself in background, and blink its screen within 5 minutes - 10 minutes of interval. When we take a screenshot that type of blinking is happening. I have uninstalled all the 3rd party apps, but still happening. I have also restart my phone serveral times, nothing resolved. It is totally annoying. Please fix this bug ASAP😰

Edit : This problem was resolved after Hard reset (factory reset) of my phone.
7 Comments
Sid_Karna
Expert Level 5
Tech Talk
Still in warranty? If yes rush to service center before the warranty is over.
CoolAnku
Active Level 4
Tech Talk
Yah it is in warranty period, I think it is a software issue. So I am looking for any software updates, if nothing resolved within a month then I will go to the Customer Care.
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rush20
Expert Level 5
Tech Talk
Did u contacted customer support
And try clearing cache of message and samsung capture app in settings
CoolAnku
Active Level 4
Tech Talk
I have send them the error report. Let see their responses. Yah I have just cleared those cache and watching if it is happening or not. Thanks for the suggestion.
Anonymous
Not applicable
Tech Talk
Go to service center for a physical inspection of ur device
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CoolAnku
Active Level 4
Tech Talk
I will try
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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