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05-09-2020 11:09 PM in
Tech TalkEver since I have updated my A50 to android 10. My phone restarts automatically. 2 to 3 times a day .
And then It takes 20 minutes to boot up
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05-10-2020 08:37 AM (Last edited 05-10-2020 08:37 AM ) in
Tech TalkIf you get updates where the version of the OS changes, example from Android 9 (Pie) to Android 10, then in this case it is a good thing to do a factory reset. This will clear up many unnecessary caches and files in your phone and will really boost up performance.
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05-12-2020 02:59 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device
Check Auto Restart should be Off: Setting> General management >Reset>Auto restart off.
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support