Hello Samsung Community,
I’m using a Galaxy S23 Plus (256GB, 8GB RAM) and recently, after the One UI 7 update, a vertical pink line has appeared on my display. The phone has been handled very carefully — no drops, no physical or water damage.
This issue occurred suddenly during normal use after the software update, and I’m really disappointed to see this happening on a flagship device.
I’ve seen other users facing similar issues with previous Galaxy models, and some of them were able to get a free display replacement under Samsung’s goodwill policy.
I would like to ask:
Has anyone else experienced this issue after the One UI 7 update?
Was anyone able to get a free display replacement for this?
Should I visit the service center directly or report through the Samsung Members app?
Any help, suggestions, or shared experiences would be greatly appreciated.
Thanks!
I’m using a Galaxy S23 Plus (256GB, 8GB RAM) and recently, after the One UI 7 update, a vertical pink line has appeared on my display. The phone has been handled very carefully — no drops, no physical or water damage.
This issue occurred suddenly during normal use after the software update, and I’m really disappointed to see this happening on a flagship device.
I’ve seen other users facing similar issues with previous Galaxy models, and some of them were able to get a free display replacement under Samsung’s goodwill policy.
I would like to ask:
Has anyone else experienced this issue after the One UI 7 update?
Was anyone able to get a free display replacement for this?
Should I visit the service center directly or report through the Samsung Members app?
Any help, suggestions, or shared experiences would be greatly appreciated.
Thanks!
