AudioJack35
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Friday in
Tech Talk
I got few questions. Please answer as much you know:
- Does water damages are covered under warranty and if so, are they available after 1 year after general warranty expires or I need to get Samsung care + in S series?
- What is the software policy (major + security updates) for Galaxy Xcover 7 series?
- Does Samsung will provide free replacement if green line situtaion comes after software update on device older than 1 year from its launch?
- Why my old Galaxy A series 2018 model phone is not available for trade?
- Why my phone sometimes (rarely) have notification sound but no new notification?
- Does Fe series take notes from real Samsung fans if so count me in and tell me how to join Fe series to get custom smartphone.
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Saturday in
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1. No water damage doesn't fall under Pre device warranty,
But if you opted for Samsung care + then depends upon plan you may get it
2. 4 generations of OS upgrades and up to 5 years of security updates
For more info https://www.samsung.com/uk/smartphones/others/galaxy-xcover7-black-128gb-sm-g556bzkdeeb/#:~:text=Loo....
3. No one intentionally want that green line affect your device.
But still unfortunately if its appears depends upon device conditions and policy at that moment ( eg sometime samsung provides free screen replacement for some specific devices) you may get it
Or you may get care + then you will surely get it
4. Not all the time all the models are eligible for exchange, you may see a list of supported devices at the product page
5. You unlock the device and you will surely a new flash message or notification ( flash message may removed after some time so you may not noticed it )
6. Not directly but yes obviously samsung take feedback from users to make its services more better than ever. Custom smartphones are depends upon many factors and launched in a very few number
Keep a look on Samsung India s official website for any update
Hope it helps .
You may mark it as solution by clicking the 3 dots at right.
But if you opted for Samsung care + then depends upon plan you may get it
2. 4 generations of OS upgrades and up to 5 years of security updates
For more info https://www.samsung.com/uk/smartphones/others/galaxy-xcover7-black-128gb-sm-g556bzkdeeb/#:~:text=Loo....
3. No one intentionally want that green line affect your device.
But still unfortunately if its appears depends upon device conditions and policy at that moment ( eg sometime samsung provides free screen replacement for some specific devices) you may get it
Or you may get care + then you will surely get it
4. Not all the time all the models are eligible for exchange, you may see a list of supported devices at the product page
5. You unlock the device and you will surely a new flash message or notification ( flash message may removed after some time so you may not noticed it )
6. Not directly but yes obviously samsung take feedback from users to make its services more better than ever. Custom smartphones are depends upon many factors and launched in a very few number
Keep a look on Samsung India s official website for any update
Hope it helps .
You may mark it as solution by clicking the 3 dots at right.
4 Comments
NSM011259100251 01101
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Saturday in
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Visit Samsung Service Centre At 11AM
AudioJack35
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Saturday (Last edited Saturday ) in
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Service centre closest to me is 50kms away and can't even get a battery replacement for 2018 model in 2022.
Others are 120 km in opposite direction
Others are 120 km in opposite direction
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Saturday in
Tech Talk
1. No water damage doesn't fall under Pre device warranty,
But if you opted for Samsung care + then depends upon plan you may get it
2. 4 generations of OS upgrades and up to 5 years of security updates
For more info https://www.samsung.com/uk/smartphones/others/galaxy-xcover7-black-128gb-sm-g556bzkdeeb/#:~:text=Loo....
3. No one intentionally want that green line affect your device.
But still unfortunately if its appears depends upon device conditions and policy at that moment ( eg sometime samsung provides free screen replacement for some specific devices) you may get it
Or you may get care + then you will surely get it
4. Not all the time all the models are eligible for exchange, you may see a list of supported devices at the product page
5. You unlock the device and you will surely a new flash message or notification ( flash message may removed after some time so you may not noticed it )
6. Not directly but yes obviously samsung take feedback from users to make its services more better than ever. Custom smartphones are depends upon many factors and launched in a very few number
Keep a look on Samsung India s official website for any update
Hope it helps .
You may mark it as solution by clicking the 3 dots at right.
But if you opted for Samsung care + then depends upon plan you may get it
2. 4 generations of OS upgrades and up to 5 years of security updates
For more info https://www.samsung.com/uk/smartphones/others/galaxy-xcover7-black-128gb-sm-g556bzkdeeb/#:~:text=Loo....
3. No one intentionally want that green line affect your device.
But still unfortunately if its appears depends upon device conditions and policy at that moment ( eg sometime samsung provides free screen replacement for some specific devices) you may get it
Or you may get care + then you will surely get it
4. Not all the time all the models are eligible for exchange, you may see a list of supported devices at the product page
5. You unlock the device and you will surely a new flash message or notification ( flash message may removed after some time so you may not noticed it )
6. Not directly but yes obviously samsung take feedback from users to make its services more better than ever. Custom smartphones are depends upon many factors and launched in a very few number
Keep a look on Samsung India s official website for any update
Hope it helps .
You may mark it as solution by clicking the 3 dots at right.
ch4A
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Sunday in
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IT is a best Questions ever to S,A,FE&XCover series.