Proximity Sensor

[yes_ayush]

Why this happens always? My proximity sensor over reacts. Even during calls screen goes off when phone was far away from body?

#j7pro 

[Anonymous]

It can happen if you use screen protector or the proximity sensor might be faulty.Go to settings and search accidental touch protection and disable it.

[yes_ayush]

Thanks . That can be the problem as before screen protector sensor seems to work fine.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

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Samsung Customer Support