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03-04-2022 11:34 PM in
Tech TalkHi Samsung,
I have ordered Samsung F12 4Gb 128Gb On 27-02-2022 & the estimated delivery date was on 02-03-2022. Today is 04-02-2022. Till now there is no update or call or SMS regarding the order? It says due to high in demand the order is being late. And I have spoken with your executive who told me that there is low manpower with the delivery partners company. And now the price of that mobile is hiked. Will I get my order ever? The status of the order shows (In Transit - On hold. Destination unable to receive) since 02-03-2022 how many days it will be on hold? Do you want me to file a case in state CDRC?
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03-05-2022 07:04 AM (Last edited 03-05-2022 07:04 AM ) in
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04-13-2022 01:07 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support