Original topic:

Problem with clock ⏰

(Topic created on: 02-23-2022 02:05 PM)
118 Views
ashishmac37
Active Level 3
Options
Tech Talk
In my samsung galaxy s9, time was freezed during phone call it didn't changed as it suppose to. After finishing call it showed right time. Everything is updated and I restart my phone every night, then what is the problem, is that normal? Let me know if anyone has idea about it.

Ashish
2 Comments
Ab_Heartsy
Expert Level 3
Tech Talk
I have seen this issue on my old nokia phone, I think it has something to do with proximity sensor cutting of the display which might be interrupting the other screen functions. (That's my guess tho)
0 Likes
cs_member8
Moderator
Moderator
Options
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes