Original topic:

Problem with Video Recording

(Topic created on: 06-16-2020 06:41 PM)
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VAPCT
Beginner Level 2
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Tech Talk
I am using Samsung Galaxy M30S mobile. While taking recording video my background is shaking and light is becoming bright and dark according to the person movement. 

I faced same problem while I was using Samsung Galaxy A6 plus.
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Samsung_Support3
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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VAPCT
Beginner Level 2
Tech Talk
I did point 1 but still the issue is not solved
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