Please help me!!

[ldb2828]

My media storage is way too high. It says I have 88gb in there. I have clear the cache and it still is here. My storage on the phone is almost maxed out because of this. Please help me if possible. 

 

[01709206814]

01709206814

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support