Original topic:

Photo quality is very worst in my m31 its gets smudging when I zoom the pic

(Topic created on: 11-08-2020 10:52 PM)
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Shahul9789
Beginner Level 2
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Tech Talk

Very worst experience in samsung photo quality is smudging really worst performance

6 Comments
Acum
Active Level 4
Tech Talk
I too face same issue in M51
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Tech Talk
Restart your phone or clear the cache and data of your stock camera application
SasankSam
Active Level 1
Tech Talk
Recently i bought m51. Everything is good except camera. even it's a 64mp cam. pictures are too noisy. Help Needed
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Tech Talk
Then take your phone to authorized service center ,exchange your phone or return your phone.
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SasankSam
Active Level 1
Tech Talk
anyone experience same issue? with camera quality
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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and perform following methods to resolve the Camera quality issue:

1) Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2) Check device in safe mode - Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode: Press and hold the Power key, when Power off icon appears>Press and hold the power off icon.
To Exit safe mode: Restart the device.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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