Original topic:

Phone Freezing while browsing Facebook

(Topic created on: 12-28-2019 12:13 PM)
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Rishabh2019
Beginner Level 2
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Tech Talk
Need Information about latest software patch update and bug fixes. I am a sole Samsung user and this type of performance on my A50s inspite of having a 10nm Chipset is really upsetting.  Please provide solutions ASAP.
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Rishabh2019
Beginner Level 2
Tech Talk
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Tech Talk

Hi there,

 

Please perform the following steps:
>Clear the RAM memory of device (Scroll down notification panel > Setting> Device care >Memory> Clean Now).
> Stop the background running app (Tap on the left soft key and close all the running apps).
>You will be notified regarding the updates via FOTA. Menu> Settings> About Device> Software Update> Auto Update> Enable it or Try to download software via PC with the help of a smart switch.
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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