Original topic:

Note20ultra battery is poor quality

(Topic created on: 11-21-2020 10:50 AM)
183 Views
JK21
Active Level 1
Options
Tech Talk
Very fast down battery,  nothing solutions for Samsung.  I have many complaints about my problem  but satisfied answering. 
I request cheng new phone. Samsung has no answering. 
3 Comments
SamNoteFan
Active Level 6
Tech Talk
I have same problem ,mate . Still I have no solution . Samsung is a cheat . They gave experts SD variants for review . Experts gave us a awesome review . Then they gave us exynos variant . Which is just a portable heater . Some brand sell same device in defferent name but Samsung sells different device in same name . Totally dissapointing . Samsung makes more money selling exynos variant . Because they don't have to buy SD .
I bought every note but this is my last purchase from samsung . Soon I will go for oneplus or Huawei .
0 Likes
arunnechlani
Expert Level 1
Tech Talk
0 Likes
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-


- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes