Note 20 Ultra: Black screen for a few seconds ramdomly

[Zetto]

Hi,

Note 20 Ultra:

1. Screen graphics get 20% bigger for 1~2 seconds

2. Screen gets black forn5~6 seconds 

3. Lock screen appears with 00:00 showing in the clock for 1~2 seconds

4. Phone back to normal, clock shows the right time

This happens randomly once~twice a day

[Zetto]

Any help? 

[D96]

I am getting the same issue with my A52 5G

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Follow the below steps to perform a settings reset:

1 From the front screen choose Apps.

2 Choose Settings.

3 Choose Backup and reset.

4 Choose Reset settings.

5 Select RESET SETTINGS.

6 Select RESET.

In case the issue still occurs. kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Zetto]

Hi, 

Did the above mentioned steps (had to set permissions back manually for each app) seemed to be working, now the problem seems to be back