Original topic:

Network Issue

(Topic created on: 11-16-2019 08:10 PM)
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Arijitmanna76
Active Level 2
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Tech Talk
Facing network issue in A50 device. Any solution?
3 Comments
Shrey0709
Active Level 7
Tech Talk
Hi !
The network issue is a prominent issue in a50 . As such there's no patch provided by Samsung to improve network coverage and quality .

The only solution available is that you change the network bands from default to as per your preference , but i won't recommend doing that , as it requires you to unlock your b/l and then root your device .
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Samsung_Support4
Moderator
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Hi there,


Please follow the mentioned steps to resolve the issue in your device.

1) Ensure that network frequency of your device should be selected on Auto-mode.

Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).

2) Search for the Network Manually by the steps as mentioned:

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.

3) You may check by exchanging the SIM in SIM slots and try using different network operators.

If still issue persists then we would suggest you to contact your service provider.

 

Regards,
Team Samsung Members

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Arijitmanna76
Active Level 2
Tech Talk
I already followed these step. But the problem was not sloved. Sumsung should fix this issue by software update.
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