My new Samsung Galaxy M02 is very slow etc., Screen, Video and Press actions are very much slow mov

[gauravsingh38]

My new Samsung Galaxy M02 is very slow etc., Screen, Video and Press actions are very much slow moving

[Anonymous]

Same with me better don't buy any m series and f series.

[digbijoy_b99]

You can speed
1. by cleaning the ram load and recent apps frequently
2. By systematic and scheduled reboot
3. By accessing the developer settings and turning off extra layers of animations

[cs-member13]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

[Samsung_FhnCBE5]

Dear Sir ,

Internal memory 41% free

Cleaning RAM on 4 to 5 times a day .

No Games installed .

Still Galaxy M02 is slow in response .