My Samsung m31 got stuck with the same downloading window

[Gnanashekar]

I am facing Samsung m31 AVB fail, downloading window issue. Please help. Because of the lockdown, I can't go anywhere for resolve. Stuck in the situation.

[Samsung_Support4]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly accept our sincere apology for facing issue in downloading the files through the link provided in our previous email, we request you to try again with the following links: 

Use any of the mentioned link to download files-

1. https://www.sendtransfer.com/download.php?id=38d68b61efe60d0180aef01c4f725829

2. https://drive.google.com/folderview?id=1mCbyMn7N_NaVxQAruAIBlivGv1xNcZty

3. https://drive.google.com/folderview?id=1sGpH6QLvehM4ylCgFW6rchJ-rRLYVa4J

4. https://www.mediafire.com/folder/tki02nndsh7y7/

Please register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support