Mic not working while having call/video call on loudspeaker

[VijaySirra]

I bought samsung m51 in October. And after 2 months I found that if you put a call on loudspeaker then your mic will not work. I am not getting any idea or fix for it even after updating the phone. Please give some solution on it

[Swapneeshji]

go to service center bro

[SAINIGe]

same problem in A30S

[VijaySirra]

have you tried in service center

[SAINIGe]

no

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Archanadas]

same here... issue solved for anyone?