Original topic:

Marrow video lagging issue

(Topic created on: 02-02-2021 11:28 AM)
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Shubham10091996
Active Level 1
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  • I'm facing the video lagging issue on my samsung galaxy tab A7. When i play videos at speed higher than 1.2x they start to lag.

I contacted marrow app support, they told that there is problem in hardware of tab. They said that there is DRM issue in this tab.

Samsung plz solve this by update. 

However marrow is providing a apk app link which resolves the problem by 90%. 

As the app version 7.0 is now available, the problem has returned. Now don't know when they will resolve this issue. 

But there must be some issue in tab also, that's why videos lag so much. 

Samsung should also try to resolve this issue by upgrading via software.

11 Comments
Samsung_Support1
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Tech Talk
I registered the complaint, but no response from your side
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Tech Talk
Video lag at higher Speeds - for this issue I've found a solution. Install any Floating Timer/ Floating Stopwatch app. Then open it and set up the timer/stopwatch and let the timer/stopwatch float on the corner of your screen. Now open and play any Marrow video. The video plays smoothly at higher speed.
DenDon
Beginner Level 2
Tech Talk
I'm facing the video lagging issue on my samsung galaxy tab A31. When i play videos at speed higher than 1.2x they start to lag.

I contacted marrow app support, they told that there is problem in hardware of tab. They said that there is DRM issue in this tab.

Samsung plz solve this by update. 

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SayakRoy
Beginner Level 2
Tech Talk
Marrow videos in my phone Samsung Galaxy A31 lag a lot. Its been a month I've been trying to solve this. I have updated the app and my phone.Please look into this matter as soon as possible.
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Deepe123
Beginner Level 2
Tech Talk
Marrow videos in my phone Samsung Galaxy A31 lag a lot. Its been a month I've been trying to solve this. I have updated the app and my phone.Please look into this matter as soon as possible.
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vanshika88
Active Level 1
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Did you get any solution?
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vanshika88
Active Level 1
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I am facing the same issue of video lagging in marrow in Samsung tab A9 plus and product is not returnable please solve this
This is my parents hard earned money
Divy43
Active Level 1
Tech Talk
Hey did you get any solution ???
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