04-16-2020 04:55 PM in
Hi, I also upgrade software and my phone stuck.
I update software manually, you can also do the same by installing ODIN software and install firmware.
It's very easy steps to do. Please note, i am not expert. I did it first time and my phone back. I can use it without any issue.
In case you need help, you can contact me- 7428420097
1) Install Samsung USB Drivers and ODIN for Android 10 on your PC - v3.14.1 (Android 10 version) : https://www.dropbox.com/s/f6b08rsxk1tdxck/Odin3-v3.14.1.zip?dl=1For details Refer URL : https://www.androidinfotech.com/download-odin-all-versions/
2) Download Galaxy M31 official stock ROM (Full speed download) : https://samfw.com/firmware/SM-M315F/INS/M315FXXU1ATB7
3) Refer these URLs for Stock ROM installation details :https://www.androidinfotech.com/samsung-galaxy-m31-android-10-stock/ (Go to Manual Method section)https://www.getdroidtips.com/how-to-enter-download-or-odin-mode-on-galaxy-m31/
04-24-2020 12:22 PM in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We understand the issue and we apologies for the inconvenience. Kindly follow the below mentioned step to improve the performance of the device:
https://r2.community.samsung.com/t5/Galaxy-M/M31-Software-Update-Issue/td-p/4055046
Thank you for writing to Samsung.
Warm Regards,Samsung Customer Support
01-11-2021 05:28 PM in
01-11-2021 05:29 PM in
