M31 charging problem

[karti0211]

Charging issue greeting worse...one and half hours for just 16%...how many of you facing this problem

[raju-83]

I am also facing Battery Charging issue. It takes 3 Hrs.+ to complete charge from 10 to 100%.
You may pls report directly to Samsung through "Send Feedback".

[karti0211]

for me it won't go after 62%

[karti0211]

I did..you too send feedback to samsung so that they come to know our problem

[MPŔ]

my m31 take 8hours to full from 30to100

[prachinnu]

Dear Samsung Customer Support Team,

though the fast charging option is enabled, it is taking more than 3 hours to get fully charged. With your solution

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to enable the fast charging mode of the device:

Settings> Device care> Battery> Three Dots> Settings> Fast Cable Charging

Note: We recommend to use Samsung fast Charger in order to charge fast charging

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application> send feedback > error report/ask questions). 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[karti0211]

it's in fast charging mode only...

[prachinnu]

Dear Samsung Customer Support Team,

though the fast charging option is enabled, it is taking more than 3 hours to get fully charged. With your solution, the problem is still not solved. please suggest better solution soon. Its not even one month me buying this model

Prabha

[varadp]

I am facing the same issue. Although, in the first month the battery used to get fully charged around 2 hours. Now it is so slow that it is taking more than 3 hours o
to charge. I took the help of Samsung via Customer support chat service, but all they suggest is to enable fast charging or factory reset or change the adapter, etc which I have already done. But the same problem persists. This is very frustrating.