M31 MOBILE network isssue

[Robin7]

Bought M31, few days back mobile internent is not stable , goes on and off. Please provide solutions @samsung

[kk100]

yes you are right.

[Ehsank]

first send feedback to Samsung customer care by clicking on +plus icon at member app homepage

[Ehsank]

both sim bad network or only with one?

[Ehsank]

do these steps to check ur sim card strength; 

1. Go to about phone

2. Status

3. Sim Card Status

4. Signal strength 

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support