Late calls.

[Anishka24]

Call are coming and going very lately in my J7 Nxt, since many days.There is an massive lagging. So kindly please look after my problem.  And fix the issue. 

Thank you.

[MrGEEK]

Its the network provider issue and not mobile issue🙂.

[kevinpatel2996]

How can it be a Network Issue?
He is saying That the Phone is Lagging.

[Anishka24]

ofcourse. My phone is only lagging during calls

[MrGEEK]

Because I experienced it also some weeks ago in my J7pro and it automatically gets solved recently.

thats why I am saying it so confidently.

[kevinpatel2996]

Please Try to clear out Cache and Miscellaneous Data From Your Device.
it must be Happening due to usage of More RAM by your device.
Please Try optimizing your device by Device Maintenance option in settings.

[optmsshiev]

which telecom service you use..

[Anishka24]

airtel

[optmsshiev]

did u try any initial steps?...if yes then what steps...or did u install any latest update, since when this is happing( means if u install any update)

[Samsung_Support4]

Hi there,

Please perform the below mentioned steps to resolve the issue:
> Stop the background running app (Tap on the left soft key and close all the running apps).
> Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device maintenance > storage).

>Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members