Original topic:

#InnovationLab #GalaxyA52/A72

(Topic created on: 05-21-2021 11:07 AM)
178 Views
SDC-X
Active Level 7
Options
Tech Talk
Galaxy A52 8GB:

1. There is some problem with battery calculation logic.
It stays at 100% for more than an hour (while using) but from 99% it discharges a lot faster (1% per 5 min when using). I have charged it from 0% to 100% and kept it plugged in for about 3 hours but it is still giving this weird discharge rate. I have also attached a screenshot of AIDA64 that shows weird battery reporting. Please look into this.


image
From Samsung Device Care


image
From AIDA64

2. Add a feature where we can see our notifications if it detects our face if we have registered a face while it unlocks with fingerprint or other unlocking methods.
2 Comments
Gomsi88
Active Level 3
Tech Talk
First thing, don't use your phone while charging, it confuses the processor, where to focus, charging or performance.
2nd. Try Max charge level of 85%. And charge it at 15%.
Also if you don't have fast charge, it's good, charge at Normal speed, fast charge if you have less time, and you might need to leave soon to work.
0 Likes
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes