Original topic:

Increase in OTHERS FILE & UNABLE TO START IN RECOVERY MODE.

(Topic created on: 03-09-2021 10:18 PM)
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SagarHitesh
Active Level 3
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Tech Talk
Hi..
I am using M21 . I have got Android 11 update on 5 February. After that I am running out of space very quickly. In a day I lost (space occupied by temp.) 500 MB to 1 GB daily without adding any videos, audios or anything.  This space reflect in Device Care under OTHERS . I am unable to delete or clean by any app. 
I have tried to start my phone under recovery mode by pressing volume+ and power switch simultaneously. But after realising switch my phone started in normal mode every time. So any solution for both issues?🙏
13 Comments
Anonymous
Not applicable
Tech Talk
procedure of recovery mode is changed

IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile. and do as the procedure
SagarHitesh
Active Level 3
Tech Talk
Thanks... I will try it...👍
Anonymous
Not applicable
Tech Talk
welcome 😊
if helpful accept as solution by clicking on 3 dots of my comment
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Strangeneria
Expert Level 5
Tech Talk
That means you lost 32 GB of your space till now from 5 feb !! .......Strange
Once Factory reset your phone
SagarHitesh
Active Level 3
Tech Talk
unfortunately yes sir.... 😔
I want to keep factory reset option as last one.👍
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Ehsank
Expert Level 5
Tech Talk
the other is not junk files
read this

20201002_214530_69241.jpg

Ehsank
Expert Level 5
Tech Talk
and from android 11 recovery mode changed

Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
SagarHitesh
Active Level 3
Tech Talk
Thank you very much for immediate assistance and guidance... I will try it and put answer for it..🙏👍
Ehsank
Expert Level 5
Tech Talk
👍😊 hope it resolve your most of the issues🤞
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