Original topic:

IMPORTANT πŸ‘‡

(Topic created on: 04-29-2022 06:16 PM)
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Samkarya
Active Level 6
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Tech Talk
HOW MANY OF YOU FEELINGS THAT YOUR PHONE IS GETTING HEATING ISSUE OR GET SLOWER IN PAST FEW WEEKS??

The following factors may affect the temperature of your Galaxy devices:
  • Using your devices in an environment outside of normal operating conditions (between 32 and 95 degrees Fahrenheit).or 0Β° to 35Β° C
  • Placing your devices on/near a heat source, such as leaving them in a parked car on a hot day or continuously having them exposed to direct sunlight.
  • Running multiple apps for an extended period of time or using processor-intensive apps for gaming, streaming, and GPS tracking.
  • Using an incompatible, defective, or non-Samsung certified charger and / or USB cable.
  • Initial setup and data transfer from the previous devices.
  • System or firmware updates.
4 Comments
Tech Talk
Actually in summer temp is high so heating is quick
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Samkarya
Active Level 6
Tech Talk
Yep from 2 days my phone is getting hot it bcuz of temp 41Β°C in afternoon
Tech Talk
Hum take care πŸ™‚
cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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