Original topic:

I am unable to open pdf files in Dual messenger whatsapp. Nee

(Topic created on: 10-14-2021 11:29 PM)
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Rybabu
Beginner Level 2
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Tech Talk
I am unable to open pdf and any other  files in Dual messenger whatsapp. Need your immediate attention.  This already tried in samsung J6 and A50 model phones . Please do the needful.
2 Comments
Tech Talk
It happens at times in dual application
You can try whatsap business if u want to use two numbers it is more usable
Dual is having some issues i also shifted from dual to whatsap business and everything is quite sorted
Tech Talk

Dear Samsung Member,
 
Greetings from Samsung Customer Support!    
  
We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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