Here are the steps on how to use the Phone Diagnostic feature in Samsung One UI 5.1:
Open the Settings app on your Samsung phone.
01: Tap on Device care.
02: Scroll down and tap on Diagnostics.
03:Tap on Run diagnostics.
04: The Phone Diagnostic tool will start running a series of tests on your phone's hardware and software.
05: Once the tests are complete, you will see a list of results. If any of the results are in red, this indicates that there is a problem with that particular component.
You can tap on any of the results to get more information about the problem.
If you need help with a particular problem, you can tap on the Get help button to contact Samsung support.
Here are some additional tips for using the Phone Diagnostic feature:
You can run the Phone Diagnostic tool at any time, even if your phone is not experiencing any problems. This can be a good way to check for potential problems before they cause any major issues.
If you are experiencing problems with your phone, you can run the Phone Diagnostic tool to help you identify the problem. This can be helpful when you are trying to contact Samsung support for help.
The Phone Diagnostic tool is not a replacement for professional repair service. If your phone is experiencing serious problems, you should take it to a qualified repair technician.
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