
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-27-2019 08:36 PM (Last edited 12-27-2019 10:00 PM ) in
Tech TalkNote: The phone must be turned on.
Remote control must be enabled on the phone. This feature will be turned on by default when you add a Samsung account to your phone.
Remote unlock must be activated in order to use the Find My Mobile unlock feature.
If you've lost your phone or tablet, you can pinpoint its whereabouts using Find My Mobile.
First navigate to the Find My Mobile website on a PC. Enter your Samsung account credentials, click I'm not a robot, and then click SIGN IN.
On the left, you will find all the devices linked to the Samsung account you are using. If devices are powered on and connected to a network, they will be displayed under My devices. When you click on a device, the right panel will display all the remote options available:
Accidentally left your phone somewhere? You can use your smart watch to locate it.
On your smart watch, press the Home button, and then swipe to and tap Find My Phone. Tap Start to begin locating your phone. The phone's ringtone will sound, making it easy to locate. Find your phone and then swipe down on the Dismiss icon.
If you've lost your smart watch, you can find it using the Galaxy Wearable app. The Find My Mobile service won’t let you see the watch’s location, but it does let you lock or erase Samsung services such as Samsung Pay.
On your phone, navigate to the Galaxy Wearable app, and then tap Find My Watch. (On fitness bands, tap Find My Band or Find My Gear.) If your watch is connected to your phone using Bluetooth, tap START. Your watch will begin vibrating so it's easier to find. When you find it, tap the X icon and swipe to the right.
If you've lost your watch somewhere out of Bluetooth range, you'll have two options available when Remote connection is turned on:
- Get location: Gives you the address of where the watch is currently located. You can tap Show on map to locate the watch on a map.
- Set security: Access options to remotely set a lock, reset, or put a reactivation lock on the watch.
On your phone or tablet, navigate to the Galaxy Wearable app. Tap Find My Earbuds, and then tap Start. The earbuds will start beeping, gradually getting louder for a period of 3 minutes. Tap Stop to end the search.
The app will show the earbud(s) as disconnected and will not be able to locate the earbud(s) if out of Bluetooth range (32 feet), or the battery is dead.
