Original topic:

How does Samsung Upgrade Program works?

(Topic created on: 01-21-2021 12:59 PM)
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pradeepky
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Offline Upgrade Program includes following steps:
  1. Evaluate your used Smartphone through My Galaxy to know its exchange price.
  2. On the evaluation page you can specify your location to see the list of nearby Samsung Retail Stores that you can visit to exchange your used Smartphone against new Samsung Smartphone.
  3. Visit Samsung Retail store & show your unique Quote ID & exchange price of used Smartphone to the Retailer. Don’t forget to carry all accessories that you mentioned at the time of evaluation, along with your Smartphone. Also, carry your govt. approved Photo ID proof.
  4. Select the new Samsung Smartphone that you want to purchase.
  5. Handover your used Smartphone, along with all accessories, to the Samsung Retailer and make the balance payment (full price of the new Samsung Smartphone – exchange price of the used Smartphone) for the new Samsung Smartphone.
  6. You will receive acknowledgement of your used Smartphone on your email id.

Online Upgrade Program includes following steps:
  1. Evaluate your used Smartphone through My Galaxy to know its exchange price.
  2. On the evaluation page select Buy Online to land on Samsung Online Store.
  3. Buy the new Samsung Smartphone by paying the full price. The new Samsung Smartphone will be delivered to you.
  4. Within few days Cashify representative will visit your home, after taking prior appointment from you, to collect the used Smartphone and give exchange price as cashback.Please note that if Cashify representative finds any discrepancy in the condition of the used Smartphone / accessories then you will be required to re-quote & Cashify representative will pay you new exchange price.
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