Original topic:

Help me

(Topic created on: 07-09-2021 12:06 PM)
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Kawsar4s
Active Level 10
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Tech Talk
A video taken in 2018 shows 1904. What could be like this? The date is fine in the rest of the video and picture. What led to 1904? I was born in 1988. Showing the date before my birth. What could cause this problem?
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_HK02_
Expert Level 2
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If this is only 1 file then you can ignore it
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I have also faced this issue
Steps-
1) clear the data of gallery app ( keep a backup of all photos nd videos before doing it.)
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Kawsar4s
Active Level 10
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Thanks
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Did it help?
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Kawsar4s
Active Level 10
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No, Already fix
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Really. ?

Oh i thing that file got corrupt while moving or copying

M🙁
Kawsar4s
Active Level 10
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Thanks for suggests
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Kawsar4s
Active Level 10
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Thanks
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