Heating issues continues with battery drain IN S20FE 5G

[SJIT-S21FE-SD888]

After some videos or calls mobile get hitting up, as many members complained about this why @samsungsupport not give any software update to resolve this issue or you are just sell and quit, such a bad experience from all other members??????

[chndn811]

If you continue to use phone with high brightness, it will heat up.
What is the SOT of your device?

[SJIT-S21FE-SD888]

But i use it in adoptive brightness also some time with extradim

[chndn811]

Adaptive brightness keeps screen brightness on higher side. So it is normal.

You can check it after disabling adaptive brightness.

[SJIT-S21FE-SD888]

Normally i am staying more time at home so brightness always in normal mode

[JithinAjith]

1. Settings 》Apps 》tap 3 dots 》Reset app preferences

2. Settings 》Device Care 》Battery 》Background usage limits 》
* Deep sleeping apps 》select all apps
* Sleeping apps 》select all apps

3. Settings 》Apps 》
Android system Web view 》Tap on 3 dots 》uninstall update
Android system intelligence 》Tap on 3 dots 》uninstall update
Chrome 》Tap on 3 dots 》uninstall update

4.Update all apps

[mannt]

What is this for

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support