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01-29-2020 10:09 PM in
Tech Talk
I'm facing poor signal reception in my Samsung M30s although the signal reception is good on every other brand phones having the same operator in the area. Is there any solution???
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01-29-2020 10:13 PM in
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01-29-2020 11:09 PM in
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01-30-2020 06:37 PM in
Tech Talk
Hi there,
We would suggest you to follow the mentioned steps to resolve the issue:
1) Ensure that network frequency of your device is selected on Auto-mode.
Settings > Connections > More Networks > Mobile Networks > Network Mode > Select Auto mode (GSM/WCDMA/LTE)
2) Search for the Network Manually by the steps as mentioned:
Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search.
3) Check via another SIM card in the device.
4) Reset network settings (Settings > General Management > Reset > Reset network settings).
Note: Kindly once coordinate with the network service provider,
If still issue persists, kindly visit nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution.
Follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/
Regards,
Team Samsung Members
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01-30-2020 09:14 PM in
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02-03-2021 09:34 PM in
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