URSC
Active Level 3
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Have observed that since last update, i.e May 1, my phone started freezing and rebooting on its own. I am using Galaxy S9+. Has anybody else faced the same issue after updating, may be on a different series Samsung phone or the same one.
6 Comments
AYUSHvish
Active Level 5
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Same problem with mine m30s
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URSC
Active Level 3
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Samsung Fu#### up crores of devices with one ugly patch.
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juniorkapoorsahab
Beginner Level 2
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I am using A50, i am facing freezing problem and handset slowdown process since the last update.
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cs-member13
Expert Level 1
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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URSC
Active Level 3
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Unfortunately I dont have that much time to waste on customer support. Have tried twice on Whatsapp and they replied back after 4-6 hours in the middle of night at 2 am and 3 am, as if someone will not sleep in night. Pathetic.
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URSC
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Why cant you guys simply fix the issue and release in interim patch to fix all these devices.
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