Original topic:

Flip 3 Not getting software update

(Topic created on: 03-01-2022 07:12 PM)
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Kewal320
Active Level 1
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Tech Talk
Dear Team,

I'm not getting Android 12 update on my flip 3. I have call customer care and registered the complaint also.
5 Comments
Anonymous
Not applicable
Tech Talk
Already rolled out

Update through smart switch
Kewal320
Active Level 1
Tech Talk
I know it's already rolled out... but I'm not getting any update though mobile update
Anonymous
Not applicable
Tech Talk
Many users faced this issue

You have to update using smart switch
Kewal320
Active Level 1
Tech Talk
Samsung should fix this issue?? I can't connect every time to laptop for updates...
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cs_member8
Moderator
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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