Face Recognition Issue 🤦‍♂️

[vikysmart]

Hello all,

This will be suprising for all who using face unlock. One of the employee said "face lock can be unlocked by who have having the same face structure" I've attached screenshot of that connection. #GalaxyTechfluencer

I using A70 mobile which buyed 8 months back, now I got big issue, most of you still doesn't know about this.

Yesterday my brother unlocked my mobile using face recognition since we aren't twins. I checked same with samsung help.

He said this will be fix in future software update, i replied what this not fixed within my warranty period, he hesitate to reply for my question and closed the chat.

[Anonymous]

😂😂😂😂😂

bro Samsung uses 2d face unlock then its possible for them to fool the scanner 

[vikysmart]

ya bro, they do more to make us fool..😅

[GalaxyGuru]

Actually who are fools?.The samsung who provides ridiculous updates, Human assistants who provides immature resolutions or users of samsung devices like us?
Thinking....

[GalaxyGuru]

Samsung Human assistants are still like AI assistants.
You do this....You do that.....We will take it as feedback.
Moreover nothing expecting from them.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologies for the inconvenience caused, We at Samsung understand that our customer security and privacy is very important.

- Ensure that you are in a well-lit area and that the camera lens is clean when registering.
- Ensure your image is not blurry for better match results.

• If your device issue still remains unresolved, kindly send us the error log file using Samsung member application by mentioned path. Open Samsung member app>Get Help>send feedback>Error reports>attach log file
Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support