Original topic:

FOLD 3 INSIDE SCREEN : GREEN LINE ISSUE

(Topic created on: 07-11-2022 03:32 PM)
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Members_GPwXlwf
Beginner Level 2
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Tech Talk

IMG-20220621-WA0011.jpg

The fold 3 inside screen got a green line on its own. The phone was normal before going off to bed and when i woke up it got horizontal green line on the bottom of screen on its own. On taking the phone to the service centre it was told me it doesn't cover under warrantty. The phone does not open 180° after some month of use. Such expensive phones and  having so many problems.SAMSUNG SCAMMING LIKE A PRO AND NOW CHARGING WHOPPING 50K to repair.

Also i switched to samsung after  10 years of using iPhone and its very disappointing.

Please get it resolved.

5 Comments
Sid_Karna
Expert Level 5
Tech Talk
If you are under warranty, press them for free of cost repair. This same issue is happening on a larger scale with s20plus customers. And many are getting free repair even after the warranty period is over.
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Pratheep007
Active Level 9
Tech Talk
Hi,
We have formed a page wherein many users who have experienced DISPLAY GREEN LINE ISSUE are expressing their grievance. We need your support too.
Please join this below thread to represent this display failure issue collectively.
Thread/ post name: ASSEMBLY POINT FOR ALL GREEN LINE ISSUE CUSTOMERS.
Search for the above page/thread in Samsung members app.
And Please post / copy paste your grievance once again in this group to show a collective representation of the problem. Thank you.
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sandyjais
Active Level 3
Tech Talk
Till date nothing is done by Samsung today I got a new discovery the Vertical Green line turned White
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cs_member8
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to kindly call on the concerned helpline number, the concerned department will definitely resolve all your queries 1800-20- 7267864.

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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kabir2203
Active Level 1
Tech Talk
Samsung is trash. They don't care about their customers. All they do is scam to earn more money. Samsung is by far the worst phone company and people should stop using their trash phones. They expect ppl to pay 1.5 lakhs for that phone but they don't provide premium services at all
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