Original topic:

Edge lighting not working after One UI 2.0 update

(Topic created on: 03-09-2020 08:25 AM)
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DKTheOnlyOne
Active Level 6
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Tech Talk
Hi there. I am using A50s. Edge lighting was working in my device. But since I updated to One UI 2.0, it's not working. When I select the animation effect it doesn't show me the preview and also don't work. 
Can you help me please?
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akashreturns
Active Level 6
Tech Talk
Did you checked permissions in app manager? also notification enabled??

try edge lighting plus app also?

https://www.sammobile.com/apk/edgelighting/samsung-edgelighting-1-0-26/
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Samsung_Support5
Moderator
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Tech Talk

Hi there,

 

Please follow the below mentioned steps to resolve the issue:

>Perform the reset settings of the device (setting>>general management>>reset>>reset setting).

> Once kindly disable the Edge lightning and again disable the same (Settings>>Display>>Edge screen>>Edge lightning>>Enable it)

>Run the device in safe mode and check the issue

> Check the availability of software update

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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