Dual whatsapp not working

[Krishnakld]

I am unable to open pdf and documents files from Dual Whatsapp. And also the downloaded file not appearing in file folder. And after some days the old document and pdf files are not forwarding to other contacts.... I also reset my dual whatsapp account...and then also it didn't changed yet ...same problem As I am using samsung galaxy m30s But at the same time I am able to view/download the pdf file in main whatsapp. ( in my dual whatsapp it shows data around 6GB(total) which is not shown in file manager nor gallery....) 

Thanks!

[Chaman17]

Yes, everyone will face the same issue with whatsapp dual messenger. This is because of the recent policy changes implemented Samsung and Google. There isn't exactly any solution.
But to eliminate your problem, do the following steps:
1. Open your cloned whatsapp account->settings->chats->chat backup.
Backup all your messages, photos, videos, docs on your device and your google drive.
Ensure that you remember the credentials of your google account that you're using as backup.
2. Next,open play store and download whatsapp business. Install, add your phone number, verify your otp. You will get a prompt asking whether you want to restore your content from backup. Select your google account and all your content will be restored on your account after sometime.
3. Lastly, go to settings and disable the option of dual messenger.

[hiba07]

Thank you so much!

[Aritay]

Exactly Same problem I am also facing

[SomiB]

I faced the same issue and chaman sir's advice helped me. So I'd suggest doing it asap :)

[ritu09]

Thanks chaman17 this worked for me..

[tttt4]

Same problem i face it samsung m31s

[h123456789]

Update received in s21 ultra security August
problem solved 2 whatsapp
please take backup whatsapp