Creating Better Pathways for All: Share Your Ideas in the Innovation Lab for Accessibility!

[Admin]

Hello Samsung Members,

We’re excited for sharing another topic of Innovation Lab and invite you to join us in shaping a more inclusive Galaxy experience! Your ideas and feedback have already made a significant impact on our community, and we’re eager to collaborate with you to make this even better.

This time, we’re focusing on Accessibility. Samsung provides accessibility features designed for various needs, including vision, hearing, mobility, and cognition.

Whether it’s enhancing existing features, introducing new tools, or improving the overall accessibility experience, your ideas matter.
Let’s work together to ensure Galaxy devices are accessible to everyone.

Here’s how you can participate:

1. Comment below with your idea or suggestion.
2. Include illustrations, diagrams, images, or any details that will help us better understand your concept.
3. Add #InnovationLab #Accessibility to your comment.

We’re eagerly looking forward to your comments. Please note that you can send in your entries till 31st July.

Together, we can make Galaxy devices more accessible for all!

Cheers,
Samsung Members Team

[Ashutosh-Singhal]

Please give notification to the all Accessibility users of InnovationLab so all accessibility users can know about it and participate in the Samsung official Accessibility feedback.
#InnovationLab #Accessibility

[Ashutosh-Singhal]

Hi sir/mam, I am a Samsung user with Blindness. I want an Accessibility Expert team in India. For your information India is the Capital of the Blind with more than 2 crore Blind according to the WHO. In Accessibility features for the Blind (Samsung Talkback, TTS, Bixby vision etc), Partially Blind (Background colour change, zoom in and Bold font) means Low Vision, Deaf and who cannot speak (Text to voice and voice to text etc). Samsung comes in top 5 companies that's why so many Indian Blind users have Samsung Products like me.  As Samsung disabled users we do not get good service from the Customer Care and Service centre from Samsung like a non- Disable user because Samsung agents do not have enough knowledge about the Accessibility features as per my all-Blind friends and my experiences.  Talkback is not a small and useless feature for me unlike you but it is a very important and useful feature for me without it mobile is a just a square rectangle box. I am assuming now you have understood the importance of each and every one Accessibility feature for the disabled. Accessibility is a very big area for the disabled that's why there is law for technical service providers that companies have to provide a separate Accessibility answer desk so disable users get help from the agent who is expert in the Accessibility features.  We disable mostly face issues in Accessibility features because Accessibility features are too complicated in use. I can tell you as a late Blind and who operated his mobile till beginning of the 11th class without any Accessibility features usage. Long story short I want a deadline of availability of Samsung Accessibility Expert Team in India when you are providing this team in Samsung USA and Canada subsidiary since long back so why does not this team can not be available in Capital of the Blind. Accessibility team can help us in all Samsung products like Mobile, TAB, TV, Laptop, Watch, Frizz, Printer and AC etc because in the latest version of the Samsung all products Accessibility features are available. In India Google and Apple both provide this team.  Some solutions of this issue are as follows- ·      
Give Accessibility expert team service from Samsung USA and Canada= Accessibility expert team setup process will take time. In the meantime, Samsung can provide this team service from Samsung USA and Canada. Now USA and Canada team is not compelling to answer us on the email. In the result they do not answer us. ·         
Use Be my eyes app for providing the team services= This team service also be provided through Be my eyes app. For your information Be my eyes app is a many award-winning app which has crodes of Blind users and Volunteers. Many big tech companies like Google, Microsoft, Link ten, Sportify and many others companies provide their Accessibility expert answer team through this app across the world. You can know more this app from below link about section. https://play.google.com/store/apps/details?id=com.bemyeyes.bemyeyes   
According to the new Indian Accessibility Law Samsung will  have  to provide an Accessibility Expert team in India and  https://timesofindia.indiatimes.com/india/people-with-disabilities-can-now-seek-redressal-in-case-of...  On the other side this is Samsung's moral duty also. Please feel free to contact me for any questions. Regards: Ashutosh Singhal 
Please like if agree and tell your valuable  opinion as well.
#InnovationLab #Accessibility

[Ashutosh-Singhal]

Samsung describes more than 2 times differently able in their Coorperate Social Responsibility[CSR] but what does Samsung do for disabled? Please start doing. ://www.samsung.com/in/info/csr-policy/
You can check in CSR focus area..
#InnovationLab #Accessibility

[Ashutosh-Singhal]

https://accessibility.deque.com/axe-mcp-server-digital-accessibility-expertise-in-your-ide

[Ashutosh-Singhal]

I have add this #InnovationLab #Accessibility in my all previous titles. By the way only i requested to Samsung for adding Accessibility topic in Innovation Lab survey. I awill paste all my previous comments here so others users also can give their opponion on my feedbacks. It will be easier for them but please consider my older comments because there i attached videos and screen shots.
It seems very less accessibility users know about this official feedback survey or active in the Samsung members app. Non- disable i think not interisted in this Accessivility feedback atleast they can share, like and read about the Accessibility.
https://www.w3.org/WAI/fundamentals/accessibility-intro/#examples
I am trying to doing best for success of it. Accessibility users can join from below link for discussing Samsung Accessibility.
https://chat.whatsapp.com/BL1BThPvc8KJ06O8Jn3RvJ
I hope i made some sense.

[Ashutosh-Singhal]

My all accessibility feedbacks you can read through my posts.
#InnovationLab #Accessibility

[Ashutosh-Singhal]

Please cover Samsung Text to speech engine, Samsung Bixby, Samsung Voice search, Samsung Bixby vision app, Samsung Audio description, Samsung Spoken assistance, Samsung Hearing Enhancement and Samsung Boice access etc in different different Innovation Lab feedback instead off covering all at a same time.
Like you are covering other apps in seperate seperate Innovation Labs.
Accessibility is a very vost area . It can not cover at a same time.
#InnovationLab #Accessibility

[Ashutosh-Singhal]

If Samsung genually want to take feedback about Accessibility from their users so please open Galaxy store and see Accessibility related apps like Samsung Talkback, Text to speech engine and its indian voices, Bixby and Bixby vision etc. See there 1 star ratings because 1 star rating giver always give the best feedbacks and that is verified by me. As Blind and Accessibility user i found almost 90% ratings have truth.
Otherwise we as users do not think Samsung members app for giving our apps' feedbacks so we give our feedbacks in Galaxy store under app rating.

Please like if agree.
#InnovationLab #Accessibility

[Ashutosh-Singhal]

Please give audio hearing feature to Samsung Smart Tutor app for Samsung agent who control our mobile when we face any issue in our Samsung talkback but agents can not help us untill and unless they can hear talkback sound.
Please like if agree.
#InnovationLab #Accessibility

[Ashutosh-Singhal]

As Blind. I am curious about Samsung proper implemented Accessibility guidelines. Is their any Accessibility guide lines from Samsung company?
https://timesofindia.indiatimes.com/india/people-with-disabilities-can-now-seek-redressal-in-case-of...
Please like and read it.
#InnovationLab #Accessibility