Concerning the Dolby Atmos issue affecting the S23 Ultra.

[mauryareddy]

Samsung, the Dolby Atmos functionality in the S23 Ultra appears to be malfunctioning following the One UI 6.1.1 update. Could you please provide a solution and a sound quality enhancement, as the iPhone 12's audio currently surpasses ours?

[kuma007]

Yeah let's keep spamming until they fix it
Sounds way worse just wish they send an update what's stopping them

[mauryareddy]

Yea let's spam

[s23_ultrabd]

In November update, they didn’t fix??

[mauryareddy]

No they didn't

[s23_ultrabd]

Battery backup improved or not?

[mauryareddy]

Nope, it's worse.

[prince79382]

Gotten worse

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that in the latest software version with One UI 6.1.1, it offers audio with more spatiality and realism in Dolby Atmos movie or music modes.

● For the optimal experience, you can select ‘Auto’ mode in Dolby Atmos. It provides immersive sound regardless of the content being played.

Path: Settings > Sounds and vibration > Sound quality and effects > Dolby Atmos > turn On, and set to ‘Auto’ option.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support