Charging problem

[BSGill]

I have Samasang Galaxy Note 10+,

When i connect to charger, it shows error that low temperature, and when its become nornal it will be connected to charge....???

Plz advise what to do

[ixso]

The message is caused by a faulty temperature sensor (thermistor) in the phone’s power supply and should be Take it in for repair. you can try warm it up with a hair dryer about 2 minutes then try charging but it's a temporary solution, you should visit service center.

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device:

1. Kindly check the power socket functionality with a different device or try to charge the device in a different power socket. 
2. Charge the device: Kindly follow the standard charging procedure. i.e; please charge the device in switch off condition.

Note: We would recommend you to please Samsung genuine charger

Please follow the below mentioned link to know more:

https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support