Camera Issue with m51

[Rain21]

Hello,

I purchased this phone recently because I heard it's camera is good. I am a hair care and fashion blogger, i bought this phone for its camera. However, this phone has the worst camera. It makes everything blur in room light and makes my hair greyish (white) in the natural light.

I have contacted customer service. They told me to reset and do multiple thing. I did that but of no use. Very disappointed. Please help me otherwise take your phone and refund my money.

[AMPK]

Join this session and clarify your doubts

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-

1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).

2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Rain21]

did that.. no one is replying... this is really bad... i bought samsung thinking that they atleast will give post purchase service.