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06-06-2020 06:02 PM in
Tech Talk
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06-09-2020 01:14 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Clear paired list
Settings > Connection and turn on Bluetooth > Setting option along with the paired device > Unpair.
2. Clear cache and data of Bluetooth app data
Settings > Apps > Menu (Three dots) > Show system apps > search and type "Bluetooth" > Bluetooth > Storage > Clear cache > Clear data > OK.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
