Back navigation key problem

[iamSUHAIL]

Anyone tell me that the why back navigation key not working during game?

[khurananakul10]

ya sometimes it won't work but sometimes it does.. idk about the solution of this.... maybe it would be fixed by the next update

[vivek1st]

Mr. Adward thanks for raising your problem but Please verify that you have the latest upgrade on your device? Do you use Game Booster?

[iamSUHAIL]

yes and my phone is updated.

[Samsung_Support4]

Hi there,

Please perform the following steps to resolve the issue:

>Clear the RAM memory of device (Scroll down notification panel > Setting> Device care >Memory> Clean Now).

> Stop the background running app (Tap on the left soft key and close all the running apps).

> Clear the Cache of the app (setting>>apps>>games >>storage>>clear data and cache).

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members