Original topic:

Audio Mode in Samsung A50

(Topic created on: 03-27-2020 11:30 PM)
182 Views
Neha12345
Beginner Level 2
Options
Tech Talk
Can any one guide me in one issue I ve recently in my Samsung A50.
There s no voice in speaker when any media is played i.e Youtube or any video in gallery. Its working in Headphone. Moreover the volume control is showing partly red instead of fully blue. How to fix this issue.

2 Comments
chitti1998
Expert Level 1
Tech Talk
after android 10 update the speaker volume reduced.
0 Likes
Samsung_Support4
Moderator
Moderator
Options
Tech Talk

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.

Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.

 

1. Disconnect all accessories and remove any third-party case form your phone.

 

2. Check device volume settings if its full or not.

 

3. Check mute all sound option

Settings > Accessibility > Hearing enhancements > Disable Mute all sounds (if enabled).

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes