Original topic:

App stopped Working

(Topic created on: 02-14-2022 06:34 AM)
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ASTRONAUTVIMANA
Beginner Level 2
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Tech Talk

Hello, I recently discovered that my dji go 4 app would start to open, but then it would disappear immediatly from my screen. What would cause this and how can i fix it?

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cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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