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Active Level 1
Hi, lately I've been experiencing a very absurd problem with my galaxy note 9. I own a Honda Civic and I'm not able to connect ANDROID AUTO. The phone first shows a pop up that asks you "Do you want to share sensitive information?" And when you click okay it tells you that you need to download the new certificate of MIRRORLINK, and when you download it, it starts to show error and keeps on failing. Kindly help if you know anything about it. Cheers.
9 Comments
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Active Level 6
Have you tried testing with other phone.
It seems like something to do with Samsung stopping support of Mirrorlink but don't know why it should affect Android Auto ?
Best way to identify issue will be to test with another Android phone.
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ya did that too. other phones are working just fine
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Then it has to do with Samsung removing that mirrorlink support.
I hope you have tried to uninstall and install Android Auto in phone.
Also remove paired device from Car Touchscreen and trying fresh pairing process.
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yes.
i uninstalled and installed android auto in my phone and deleted the existing devices on my car and paired them again. but it is still not working. This is really frustrating tbh.😔
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Yes, very frustrating.
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Active Level 1
Is it just me or anyone else facing the same issue or something close to this? please let me know.
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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I just did that. I'll wait for a response.
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Did you get a response? My phone is doing the same galaxy s8. 

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