Original topic:

A70

(Topic created on: 04-02-2021 03:36 PM)
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Jiggss
Beginner Level 2
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Tech Talk

I feel cheated and spied on as thr new update version 11

Has totally messed up my fon after.

 

It has installed byjus,  card games, chess given my locations settings, i csnt view my memorry atorage drtails my contacts cant be viewrd and samsung insists i sign for up for more apps or use its defaylt xo tacts but cant view my contacts on gmail 🙈🙈🙈

 

No solution form thr call centre it is 3 days i cant funcriob wihtout knowing whos calking me or vwinf to call my key people.

 

Has anyonr succesafully rolled back to an older version after a useless update?

2 Comments
Ehsank
Expert Level 5
Tech Talk
Check this settings regarding auto download apps

1) first open galaxy store>settings >disable marketing choice/Get News and Special Offers

2) set "never" to auto update app

3) go to customisation service >disable galaxy store from there

and whenever you update galaxy store or reset your device, and after that if you open Galaxy store you will get the option as i attached image, so untick all in recommendation and untick for marketing choice

20201103_170432_63660.jpg

20201103_170405_63659.jpg

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Samsung_Support1
Moderator
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Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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