A51 5G android update issue

[stevepitt2]

I have 2 of these phones.   One updated 3 days ago, no problem.  The other has frozen during update and I  can't get out of this.  Volume down plus on/off key tries to restart but crashes.  Help

[Ehsank]

do visit service centre its better

[Nooneeee]

Any idea when u r getting stable version

[Vrang]

Try doing factory reset and update your phone or else visit service center

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. We request you kindly visit service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support