Original topic:

A50 first back camera not showing up

(Topic created on: 02-21-2022 04:48 PM)
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uruguayoyraro
Beginner Level 2
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Hi!! I purchased an A50 last week and I've been trying yo use the first back camera because I can't find any option yo enable it nor use it. 

3 Comments
Š
Expert Level 5
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The one with tiny hole? It is used for depth of view in portrait mode.
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Š
Expert Level 5
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If you meant ultra wide camera, it can't be accessed in 4:3H mode. Change it to 4:3.
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cs_member8
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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